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Shipping policy

Shipping Policy – Celestial Street

At Celestial Street, we are committed to delivering your orders quickly, safely, and efficiently. Please read our Shipping Policy to understand how your orders are processed and delivered.

Order Processing

  • All orders are processed within 1–2 business days after successful payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once your order is shipped, you will receive tracking details via email or SMS.

Shipping Time

  • Standard Delivery: 3–7 business days across India.
  • Delivery timelines may vary depending on your location and courier partner availability.
  • Remote or non-serviceable areas may require additional delivery time.

Shipping Charges

  • Free shipping may be available on orders above a specified amount (if applicable).
  • A nominal shipping fee may apply to orders below the minimum order value.
  • Exact shipping charges will be displayed during checkout before payment.

Delivery Partners

We work with trusted logistics and courier partners to ensure your order reaches you safely and on time.

Order Tracking

Once your order is dispatched, you can track your shipment using the tracking details shared with you via email or SMS.

Delays or Shipping Issues

While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances such as:

  • Weather conditions
  • Logistics or courier issues
  • High order volumes
  • Public holidays or regional restrictions

In such situations, our support team will assist you with order updates and tracking information.

Incorrect Address or Failed Delivery

Please ensure that your shipping address and contact information are accurate while placing the order.

Celestial Street will not be responsible for delays, failed deliveries, or losses caused by incorrect or incomplete information provided by the customer.

Need Help?

For any shipping-related questions or assistance, feel free to contact our customer support team:

Thank you for shopping with Celestial Street!